Windsor Locks Park and Recreation
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Refund Policy


Refunds will be issued if:
A class is filled
A class is cancelled by the department due to insufficient enrollment
Refunds must be requested in writing by the participant at least one week prior to the start of the program.
No refunds will be issued after a class has begun.
Refunds may take three to four weeks to process.
Refunds will not be issued for trips, special events, season tickets or passes.
A 10% processing fee will be deducted from all refund requests.